Privacy Policy

Last update: 27 luglio 2025

This privacy policy is provided pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”) and concerns the processing of personal data through the website luppoloegrano.com, owned by:

Planet Service S.r.l.

VAT No.: IT00614860070

Email: info@luppoloegrano.com

1. Data Controller

The Data Controller is Planet Service S.r.l., which can be contacted at info@luppoloegrano.com

2. Types of Data Collected

a. Browsing Data

The IT systems and software procedures used to operate this website collect certain personal data as part of their standard operation. This includes IP addresses, browser type, operating system, domain names, access times, and referring URLs.

These data are used only for anonymous statistical purposes and to check the proper functioning of the website.

b. Data Provided via Contact Form

Voluntary completion of the contact form involves the collection of the user’s personal data (name, surname, email address, phone number if provided, and message content).

c. Data via Email or Phone Contact

In case of direct contact via email or telephone, we may collect necessary personal data to respond to your request.

3. Purposes and Legal Basis of Processing

The collected data are processed for the following purposes:

To respond to contact requests (Legal basis: Art. 6.1.b GDPR – pre-contractual or contractual steps)
To ensure the proper functioning of the website (Legal basis: legitimate interest)
Anonymous statistical analysis via Matomo (Legal basis: consent, if applicable)

4. Cookies and Matomo

This site uses Matomo, an open-source web analytics platform installed in a self-hosted configuration. Data is not shared with third parties.

Matomo is configured to anonymize IP addresses and not to use tracking cookies unless consent is given (if enabled).

More info: https://matomo.org/privacy-policy/

5. Methods of Processing

Personal data are processed using manual and/or electronic tools for the time strictly necessary to achieve the purposes for which they were collected.

We implement appropriate technical and organizational measures to ensure data security.

6. Data Retention

Browsing data are stored for [e.g., 30 days].
Contact form data are kept only for the time necessary to process the request, and in any case for no longer than 12 months, unless required by law.

7. User Rights

You may:

Access your data
Request correction or deletion
Object to or restrict processing
Receive your data in a structured, machine-readable format (portability)
File a complaint with the Data Protection Authority (www.garanteprivacy.it)

To exercise your rights, contact info@luppoloegrano.com

8. Data Sharing and Transfer

Data are not disseminated or transferred to third countries. They may be processed by third parties only as Data Processors formally appointed (e.g., hosting providers, technical consultants).

9. Data Provision

Providing personal data is optional, but failure to do so may make it impossible to receive a response via the contact form.